nowgoal Privacy Policy
Your privacy matters to us. This page explains exactly what personal data nowgoal collects, how we use it, and what rights you have as a player in the Philippines. We handle all information in line with applicable Philippine data privacy laws.
How We Handle Your Personal Data
What Information We Collect
When you register for a nowgoal account, we collect the personal information you provide directly — including your full name, date of birth, email address, mobile number, and preferred payment details such as your GCash number or bank account information. We also collect data generated by your use of the platform, such as login timestamps, device type, IP address, browser information, and your betting or gaming activity history. This information is necessary to verify your identity, process transactions, and deliver a personalised experience on the platform. We do not collect more data than is reasonably required to operate the service and comply with our legal obligations. All data collection is carried out transparently and in accordance with the Philippines Data Privacy Act of 2012.
How We Use Your Information
The personal data we collect is used primarily to operate and improve thenowgoal platform and to provide you with a safe, fair, and enjoyable gaming experience. Specifically, we use your data to process deposits and withdrawals, verify your age and identity, manage your account, and send you important service notifications such as transaction confirmations and security alerts. We may also use aggregated, anonymised data to analyse platform performance, improve our games and features, and understand how Filipino players interact with the site. We will never use your personal data to send you unsolicited marketing communications without your explicit consent, and you may withdraw that consent at any time by contacting us at [email protected]. We do not sell, rent, or trade your personal information to any third party for their own marketing purposes under any circumstances.
Sharing Your Data With Third Parties
nowgoal shares your personal data only with trusted third-party service providers who are strictly necessary for the operation of the platform — for example, payment processors that handle GCash and local bank transfers, identity verification services, and cloud infrastructure providers. All third-party partners are contractually required to handle your data securely and only for the specific purpose for which it was shared. We do not allow any third party to use your data for their own independent purposes. In cases where we are legally required to disclose information — such as in response to a valid court order or request from a Philippine government authority — we will comply with that obligation and, where permitted by law, notify you of the disclosure. We regularly review our third-party relationships to ensure ongoing compliance with data privacy standards.
Cookies and Tracking Technologies
The nowgoal platform uses cookies and similar tracking technologies to keep you logged in, remember your preferences, and ensure the platform functions correctly on your device. We also use analytics cookies to understand how players navigate the site so we can make improvements over time. You can control cookie settings through your browser at any time — most browsers allow you to block or delete cookies, though doing so may affect certain features of the platform. We do not use third-party advertising cookies or share cookie data with ad networks. By continuing to use the nowgoal platform after being informed of our cookie use, you consent to the use of cookies as described in this policy.
Data Security
We take the security of your personal data seriously and implement a range of technical and organisational measures to protect it from unauthorised access, loss, or misuse. Your account password is stored using industry-standard hashing, and all data transmitted between your device and our servers is encrypted using secure protocols. We restrict access to personal data to authorised staff only, and all employees who handle player data are trained in data privacy best practices. In the unlikely event of a data breach that affects your personal information, we will notify you and the relevant Philippine authorities as required by law. We encourage you to use a strong, unique password for your nowgoal account and to enable any additional security features available on your device.
Your Rights as a Data Subject
Under the Philippines Data Privacy Act of 2012, you have a number of important rights regarding your personal data. You have the right to access the personal information we hold about you, to request corrections if any information is inaccurate, and to request the deletion of your data where it is no longer necessary for us to retain it. You also have the right to object to certain types of processing and to withdraw your consent to marketing communications at any time. To exercise any of these rights, please contact us at [email protected] with your request, and we will respond within a reasonable timeframe in accordance with applicable law. We are committed to making it straightforward for every Filipino player to understand and exercise their data rights.
Data Retention
We retain your personal data for as long as your account remains active and for a reasonable period thereafter to comply with our legal and regulatory obligations, including anti-money laundering requirements applicable in the Philippines. When your data is no longer required, we securely delete or anonymise it so that it can no longer be linked back to you. If you close your account, we will begin the process of removing your personal data from our active systems, though some information may be retained in secure archives for the period required by law. You may request information about how long specific categories of your data are retained by contacting us at [email protected]. We do not retain data for longer than is necessary or legally required.
Changes to This Privacy Policy
nowgoal may update this Privacy Policy from time to time to reflect changes in our practices, technology, or applicable Philippine law. When we make significant changes, we will notify registered players via email or through a prominent notice on the platform before the changes take effect. The date at the top of this page indicates when the policy was last updated. We encourage you to review this page periodically to stay informed about how we protect your data. Continued use of the nowgoal platform after any update constitutes your acceptance of the revised policy. If you have any questions or concerns about this Privacy Policy, please reach out to us at [email protected] — we are always happy to help.
Common Privacy Questions
Quick answers to what Filipino players ask most about data privacy on nowgoal.
No — nowgoal does not sell, rent, or trade your personal data to any third party for their own marketing or commercial purposes. Your information is shared only with trusted service providers who are strictly necessary for the operation of the platform, such as payment processors and identity verification services. All such partners are bound by contractual obligations to handle your data securely and only for the specific purpose for which it was shared. We take your privacy seriously and have no commercial arrangement that involves selling player data. If you have any concerns about how your data is used, please contact us at [email protected].
You can request a copy of the personal data we hold about you by sending an email to [email protected] with the subject line "Data Access Request." Please include your registered email address and a brief description of the information you would like to access. We will verify your identity before processing the request to ensure your data is not disclosed to anyone else. Once verified, we will respond with the relevant information within a reasonable timeframe in accordance with the Philippines Data Privacy Act. There is no charge for making a data access request.
Yes — you have the right to request the deletion of your personal data and the closure of your nowgoal account at any time. To do so, please contact us at [email protected] with a deletion request. We will process your request and remove your data from our active systems, subject to any legal or regulatory retention requirements that may apply — for example, transaction records that must be kept for a defined period under Philippine anti-money laundering regulations. Any remaining account balance will be returned to your registered payment method before the account is closed. We aim to make the account closure and data deletion process as straightforward as possible for all Filipino players.
Yes — the security of your payment information is a top priority for nowgoal. All payment data transmitted between your device and our servers is protected using industry-standard encryption protocols. We work only with reputable, regulated payment processors for GCash and local bank transfers, and these partners are required to maintain their own high security standards. We do not store full card numbers or sensitive payment credentials on our own servers. If you ever notice any suspicious activity on your account, please contact us immediately at [email protected] so we can investigate and take action promptly.
Questions About Your Privacy?
We are always here to help. Reach out to our support team or visit the FAQ page for more information about how nowgoal protects your data.